Shipping policy

Shipping Policy

Last updated: September 6, 2026

At Blush Society, we are committed to getting your order to you as smoothly and efficiently as possible.

Please review the information below regarding order processing, shipping, and delivery.

1. Order Processing

Orders are typically processed within 1–5 business days after your order has been placed and payment has been successfully confirmed.

Processing time is separate from shipping time.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

During holidays, promotions, periods of high order volume, or unforeseen circumstances, processing times may be longer than usual.

2. Shipping & Delivery Times

Orders typically arrive within:

7–25 business days

Delivery times are estimates and may vary depending on the product, shipping method, destination, carrier, customs processing, and other factors outside of our control.

Some orders may arrive sooner than the estimated timeframe, while others may take longer.

Please allow additional time during holidays, sales events, and periods of high shipping volume.

3. Shipping Costs

Shipping costs are calculated based on your order and delivery location.

The applicable shipping cost, if any, will be displayed at checkout before you complete your purchase.

From time to time, Blush Society may offer free shipping promotions or other shipping discounts.

4. Tracking Your Order

When tracking information is available, you will receive a shipping confirmation email containing your tracking details.

Please note that tracking information may take several days to become active or update after your order has shipped.

If your tracking information has not updated immediately, this does not necessarily mean that your package is not moving.

5. Multiple Packages

If your order contains multiple products, your items may arrive in separate packages and at different times.

This can occur when products are processed or shipped separately.

You may therefore receive multiple tracking numbers for a single order.

6. Shipping Delays

While we do our best to ensure your order arrives within the estimated timeframe, delays can occasionally occur.

Delays may be caused by circumstances including:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • Public holidays

  • High shipping volumes

  • Incorrect or incomplete shipping information

  • Transportation disruptions

  • Other circumstances outside our reasonable control

Blush Society cannot guarantee a specific delivery date.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

Please carefully check your:

  • Full name

  • Shipping address

  • Apartment or unit number

  • City

  • State or province

  • Postal or ZIP code

  • Country

If an incorrect or incomplete address is provided, your order may be delayed, returned, or delivered incorrectly.

If you notice an error in your shipping information, please contact us as soon as possible after placing your order.

Because orders may be processed quickly, we cannot guarantee that changes can be made after an order has been submitted.

8. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check:

  1. Your delivery location.

  2. With household members or neighbors.

  3. With your local delivery carrier.

  4. That the shipping address provided at checkout was correct.

If your package is confirmed by the carrier as lost in transit, please contact us so that we can review the situation and assist you.

Blush Society is generally not responsible for packages that have been confirmed by the carrier as delivered to the address provided at checkout.

9. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Your order number

  • A description of the damage

  • Clear photographs or video of the damaged product

  • Photographs of the shipping packaging, if possible

Please keep the damaged product and packaging until your request has been reviewed.

10. International Orders, Customs & Taxes

Depending on your delivery location, your order may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities.

These charges are outside of Blush Society's control and, unless otherwise stated at checkout, are the responsibility of the customer.

Customers are responsible for ensuring that products ordered can legally be imported into their country.

11. Order Changes & Cancellations

Because orders may begin processing shortly after purchase, we cannot guarantee that changes or cancellations can be made once an order has been placed.

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the order.

12. Delivery Estimates

All shipping and delivery timeframes provided on our website are estimates only and are not guaranteed delivery dates.

Unforeseen circumstances may cause your order to arrive outside of the estimated timeframe.

We appreciate your patience and understanding while your order makes its way to you.

13. Contact Us

If you have questions about your order or shipping, please contact us through our Contact Us page.

When contacting us about an order, please include your order number so we can assist you as quickly as possible.

Thank you for choosing Blush Society.