Return & Refund Policy

Last updated: October 13, 2026

At Blush Society, we want you to love your purchase. If something isn't right, we're here to help.

Please read the following policy carefully before requesting a return or refund.

1. Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in the same condition in which you received it.

• The item must be in its original packaging, where applicable.

• You must provide proof of purchase or your order number.

• The return request must be submitted within 30 days of the date your order was delivered.

Items that do not meet these requirements may not be eligible for a refund.

2. Non-Returnable Items

For health, hygiene, and safety reasons, certain products cannot be returned once opened or used.

These may include:

• Skincare and beauty tools

• Facial cleansing tools

• Hair and scalp care tools

• Makeup-related products

• Personal-care products

• Items that have been opened, used, or altered

• Gift cards

• Final-sale items

If you are unsure whether your item is eligible for a return, please contact us before sending it back.

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photographs or video showing the problem

• Photographs of the packaging, if the item arrived damaged

Once we review your request, we will determine the appropriate solution. Depending on the circumstances, we may offer a replacement, store credit, or refund.

Please do not return a damaged or incorrect item before contacting us, as unauthorized returns may not be accepted.

4. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved or declined.

If approved, the refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your bank or payment provider.

Original shipping fees are generally non-refundable unless the return is due to an error on our part, such as receiving an incorrect or defective item.

5. Return Shipping

Unless the item is defective, damaged, or incorrect, the customer is responsible for the cost of return shipping.

We recommend using a trackable shipping service when returning an item. Blush Society is not responsible for returns that are lost or damaged while being shipped back to us.

6. Exchanges

We do not currently offer direct exchanges.

If you received a defective, damaged, or incorrect item, please contact us and we will work with you to find the best solution.

If you would like a different product or variant, you may return the eligible item and place a new order.

7. Order Cancellation

Because orders may be processed quickly after purchase, we cannot guarantee that cancellation requests can be accommodated.

If you need to cancel your order, please contact us as soon as possible after placing your order.

Once an order has been processed or shipped, it may no longer be possible to cancel it.

8. Lost or Stolen Packages

Blush Society is not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout.

If your tracking information states that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

If your package is lost in transit and the carrier confirms that it has been lost, please contact us so we can review the situation and determine the appropriate next step.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply if the order needs to be reshipped.

10. International Orders

For international orders, customers may be responsible for customs duties, import taxes, or other fees imposed by the destination country.

These charges are outside of Blush Society's control and are the responsibility of the customer unless otherwise stated at checkout.

International delivery times may also vary depending on customs processing and the destination country's postal system.

11. How to Request a Return or Refund

To request a return or refund, please contact us through our Contact Us page and include:

• Your full name

• Order number

• Product name

• Reason for the return or refund

• Photos or videos where applicable

Our support team will review your request and provide further instructions if your return is approved.

Please do not send items back without receiving return instructions from Blush Society.

12. Policy Updates

Blush Society reserves the right to update or modify this Return & Refund Policy at any time.

Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about returns or refunds, please contact us through our Contact Us page.

We are happy to help and appreciate you choosing Blush Society.